WestTel Communications Reading Answers is a genral reading topic and a discussion about the convenient and easiest payment methods in WestTel Communications. The given IELTS topic has originated from the book named “IELTS - The Complete Guide to General Reading”. The topic named WestTel Communications Reading Answers comes with 7 questions in total. The topic involves a single type of question, that is, choose the correct letter. The candidates should thoroughly read the IELTS reading passage to recognize the synonyms and identify the keywords and answer the questions below. IELTS reading practice papers can be taken into consideration by the candidates in order to score a good score in the reading section in which similar topics like WestTel Communications Reading Answers has been included.

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Section 1

Read the passage to answer the following questions

WestTel Communications Reading Answers

Section 2

Solution and Explanation

Questions 14 - 20

On the following page read the Information Guide from WestTel Communications listing 7 convenient methods (A G) to pay your phone bill.

Answer questions 14-20 below by writing the appropriate letter (A-G) to indicate which method would best answer the questions. Write your answers in boxes 14- 20 on your answer sheet.

Question 14. Which method stresses that there is no waiting around?

Answer: B
Supporting sentence: Just walk up to one of the automatic cash payment machines at WestTel offices and other strategic locations around town and pay your bills on the spot no queues, no hassles.
Keyword : Automatic Cash Payment Machine, WestTel offices, no queues, no hassles
Keyword location: section B, lines 1-2
Explanation: The first two lines of section B states about the Automatic Cash Payment Machine. It is prescribed to simply go up to one of the automatic cash payment terminals at WestTel offices. Also, it is famous for being the other key sites across the city. Also the payment method of the bills can be done immediately without having to wait in line or deal with any inconveniences. At other convenient sites, new equipment is planned.

Question 15. Which method requires just one form to be completed to have all your WestTel bills paid every month?

Answer: G
Supporting sentence: Only one application form for this facility needs to be filled out and submitted at the bank branch where you maintain an account.
Keyword : application, form, filled out, submitted at the bank
Keyword location: section G, lines 2-3
Explanation: The second and third lines of paragraph G explains about the Direct Debit procedure. By selecting the direct debit option through their bank, bank customers can pay their WestTel bills with ease. The customers only need to fill out and submit one application for this facility at the bank branch where they have an account. Then, each month, Westell will take the appropriate amount directly out of their respective account.

Question 16. With which TWO methods can you use the internet to pay?

Answer: A and C
Supporting sentence: 1. Just log onto WestTel.com and pay all your bills through a fast, reliable and secure online payment system.
2. Pay our WestTel bills using telebanking, public teller machines or online at any major high street bank.​
Keyword : WestTel.com, fast, secure, online payment system, telebanking
Keyword location: section A and C, lines 1-2
Explanation: The first two lines of section A and C implies about two convenient procedures, online Payment at WestTel.com and via telebanking and teller Machines. Whenever one choose, they can pay from the comfort of their home or office. They simply have to sign in to WestTel.com to use their quick, dependable, and secure online bill paying service to pay all of their payments. In addition, every significant high street bank offers online bill payment, public teller machines, and telebanking for paying WestTel bills.

Question 17. For which THREE methods can you use a bank to pay?

Answer: C, F and G
Supporting sentence: 1. Pay our WestTel bills using telebanking, public teller machines or online at any major high street bank.

2. Just walk into any major high street bank and pay all your telephone bills by cash or at the Counter.
3. Bank customers can pay their WestTel bills simply by opting for the direct debit facility with their bank.

Keyword : telebanking, Counter, direct debit facility, bank
Keyword location: section A, C and G, lines 1-2
Explanation: The first two lines of section A, G and C states about the easiest methods of paying bills through bank. Every important high street bank provides telebanking, public teller machines, and online bill payment for paying WestTel bills. Also, anyone can pay all of their telephone bills in cash or over the counter by simply walking into any major high street bank. Likewise, bank users can pay their WestTel bills easily by selecting the direct debit option through their bank. Customers that have an account at that bank branch simply need to fill out and submit one application for this feature.

Question 18. For which method must you visit the Westell offices in person?

Answer: E
Supporting sentence: Pay all your WestTel bills by cash, cheque or credit card at your nearest Westell office.
Keyword : WestTel bills, cash, cheque or credit card, nearest Westell office
Keyword location: section E, line 1
Explanation: The first line of section E suggests about payment methods via cash, cheques and credit cards. A person can pay all of their WestTel bills at the Westell office that is closest to them. They can go here and pay with cash, checks, or credit cards. Every type of credit card is accepted here. Additionally, they can also place cheques in the clearly labelled boxes in the Iobbies of the Westell office.

Question 19. Which method will soon be expanded?

Answer: B
Supporting sentence: New machines are planned at other convenient locations.
Keyword : New, machines, planned, convenient locations
Keyword location: section E, lines 2-3
Explanation: Lines 2-3 of section E explains about the new machines which will be implemented in future for a better payment experience for customers. It is recommended to just approach one of the automated cash payment terminals at WestTel locations. It is renowned for being one of the city's other important landmarks. Additionally, paying the bills can be done right away without standing in line or dealing with any other inconveniences. New equipment is envisioned at additional handy locations.

Question 20. For which method can you only use a cheque for payment?

Answer: D
Supporting sentence: Send only cheques- no drafts or cash, please.
Keyword : cheques, drafts, cash, please
Keyword location: section D, line 3
Explanation: The last line of section D explains about the payment method by ordinary mail. Customer can simply submit a cheque for the completion amount of their phone bill to the Account manager. They can submit that to their local WestTel branch by regular mail. It makes the procedure simple as they need not to visit the branch. Also they request that they accept only cheques rather than cashes or drafts, and ask the customer to pay like that.

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