
Reading Passage Question
A famous series of studies, known as the Hawthorne Studies, was the first to explore psychological factors that affect work performance. These studies attempted to investigate the relationship between the level of lighting in the workplace and worker productivity. Researchers divided workers into two similar groups – a test group, who were subjected to changes in lighting, and a control group, whose lighting remained constant. No other changes were made. When the test group's lighting was improved, the group’s productivity increased. But when lighting conditions were made worse, there was also a tendency for productivity to increase in the test group. To compound the mystery, the control group's output also rose, even though the group experienced no changes in lighting. Something besides lighting was influencing the workers' performance. In a new set of experiments, a new test group was placed in a separate room and a number of variables – wages, rest periods, and the length of the workday – were altered in all directions. Again, performance tended to increase over time. The researchers decided that a complex chain of attitudes had caused the productivity increases. Because they had been singled out for the experiments, workers in the test group had developed a group pride that motivated them to improve their work performance. Sympathetic supervision had further reinforced their motivation. The researchers concluded that individuals in a group perform better if they believed that their group was paid special attention. This phenomenon was subsequently labeled the Hawthorne Effect.
“A famous series of studies, known as the Hawthorne Studies”- is a passage for the GMAT that addresses reading comprehension. Candidates must have a firm understanding of GMAT reading comprehension in English. This GMAT reading comprehension section consists of three comprehension questions. The purpose of the GMAT Reading Comprehension questions is to assess a candidate's capacity to understand, evaluate, and apply knowledge or ideas. By responding to the GMAT Reading Comprehension Practice Questions section, candidates can actively practice.
Solutions and Explanation
Answer: D
Explanation: According to the passage, the Hawthorne Effect suggests that individuals in a group perform better if they believe their group is being given special attention. To explain the observation in the highlighted text that the control group's output increased. A link between the increase in output and any special attention received by the group must be established. Each response option must be carefully considered in light of the information presented in this context. With this explanation, the fourth option is the right answer.
Answer: D
Explanation: The question asks for an answer that was not a reason. When looked carefully, all the reasons have been mentioned in the passage and can be inferred except one. The fourth option is the right answer. The remaining options are all incorrect choices as they are explanations ruled out by scientists for the productivity increase of the test group.
Answer: E
Explanation: The final option is the right answer. The airline company improving their customer service after being appreciated in an airline magazine means one thing. The company improved after getting special attention. This was clearly explained in the first question also, a group performs better if they receive special attention. This clearly demonstrates the Hawthorne Effect.
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