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A duty manager is tasked with the responsibility to oversee the daily operations of a business unit or an organisation.The duty manager responsibilities involve overseeing the security protocol of the company, maintenance of the resource of the organisation, and organisation of meetings between the various employees within the organisation.
A career as a Duty manager is a highly lucrative option for the Indian candidates in the future because:
- The US Bureau of Labor Statistics expects employment for managers to increase over 7% in the next decade or creating around 100,300 new jobs every year.
- The Indian Tourism and Hospitality Industry is expected to grow around 6.8 % till 2029 creating ample job opportunities for duty managers in India.
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The tourism sector that hires most of the duty managers is expected to provide 8% of the total employment of India in the coming years.
In order to pursue a career as a duty manager the candidates must pursue relevant courses at the various diploma, undergraduate and postgraduate level. Some of the relevant courses are Bachelor of Management Studies (BMS), BBA in Hotel Management, MHM, MBA Hospitality management and many more.
- Quick Facts about Duty Manager
- What does a Duty Manager Do
- How to Become Duty Manager: Steps to Follow
- Types of Duty Manager
4.1 Security Manager
4.3 Lobby Manager
5.1 How to Become Duty Manager after 10+2
6.1 Bachelor of Management Studies
6.2 BSc in Hospitality and Hotel Management
6.3 MBA Hospitality Management
7.1 USA
7.2 UK
7.3 Canada
7.4 Australia
8.1 Skills required to be duty manager
9.1 Experience Wise
Quick facts About Duty Manager
The following are the list of some of the quick facts listed below for career as a Duty Manager:
| Industry | Hospitality Management |
| Eligibility | The minimum eligibility criteria for this career is a graduate or diploma degree in hospitality management. In some cases the companies ask for candidates with master degrees in hospitality management and related fields. |
| Average starting salary | INR 2.15 - 6.13 lakh per annum. |
| Job opportunity | Hotels and resorts, Hospitality industry, Tourism industry, Manufacturing companies etc. |
| Top recruiter | The following companies are the top recruiters for position of Duty Manager in India: The Paul Bangalore, The Oberoi Mumbai The Oberoi Udaivilas, Udaipur, Wildflower Hall, Shimla, Umaid Bhawan Palace, Jodhpur Amanbagh Resort, Rajasthan |
What does a duty Manager do?
The position of duty manager involves a large amount of responsibilities that involves the overall maintenance of the organisational process and practices, maintenance of the day to day operations and security of the company. Let us explain the responsibilities of Duty Manager with a bit more detail:
- Duty Manager responsibilities include overseeing daily operations, improving the productivity of the workers, observing all processes within the organisation and creating a positive work environment for employees.
- A Duty Manager is expected to oversee the everyday operations of the organisation, as well as facilities, security, client service and administration. He oversees the upkeep and overall safety procedures of the organisation. A duty Manager is additionally responsible for organising conferences with different executives or managers. A number of the key duties of a duty Manager are programming employees' shifts, conducting regular inspections and relegation relevant duties.
- A Duty Manager must possess good communication and time management skills.Their responsibilities include performance of general workplace duties such as sending/answering emails, phone calls, filing/electronically filling up forms and maintaining documents, etc
- Duty managers are responsible for building and maintaining positive customer and client relationships. They are responsible for setting up meetings with their clients and also redressal of the client grievances whenever required.
- Another job role of the duty managers involves creation of a training program for the new employees of the organisation so that the new hires are able to understand the company processes and procedures and settle in within the job roles.
- Duty managers work with the HR department to resolve worker problems and complaints. They create a positive working atmosphere for all employees and check frequently to make sure employees are satisfied.They are responsible for leading their team to success and ensuring all work processes flow efficiently or not.
How to Become Duty Manager: Steps to follow
There are few simple steps that need to be followed to become a duty manager.
Decision Making
Decision making is the first step that a candidate must take before delving into a particular career choice
- Before you begin your way to becoming a duty manager, pay your time in learning about the career track that would follow. Being a duty manager is often a really remunerative, rewardable career but it also comes with its own set of responsibilities.
- Duty managers have a wide range of responsibilities. They organize, direct, and coordinate the employee activities of the organization and are responsible for recruiting new employees. Thus, the job profile of a duty manager can become quite hectic and demanding.
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The Duty managers need to work with different stakeholders within and outside the organisation and thus if one is capable of handling different stakeholders then the career as a duty manager would be ideal for them.
Subject choices
- If one is looking on how to become duty Manager, then the aspirants must take proper courses after the 10+2 level. Candidates need to join classes in business, marketing, and political economy. Additionally candidates can take psychological classes as it will make them ready to work with individuals.
- Candidates can opt subjects like business accountancy, economics, marketing, arithmetic and statistics in 10+2. Though candidates from all streams such as science, arts and commerce can study the courses related to business management that would be necessary to become duty manager.
- Apart from the subject choices the candidates need to prepare their basic mathematics, reasoning , english comprehension and general awareness. These subjects forms the core basic of any management level entrance examination
Entrance exam preparation
- Candidates can prepare for entrance exams like CAT, MAT, MAH-CET, XAT, SNAP, CMAT, TISSNET etc. Similarly there are many entrance examinations conducted at the universities and institutions for admission to the undergraduate program such as CUET, MUCMET, AIMA UGAT, etc. CAT/CMAT/MAT is conducted at the National level and lakhs of aspirants apply in these exams. Candidates have to prepare themselves for graduation in logical reasoning, general ability, arithmetic as these entrance exams involve lots of questions from these sections
- Candidates can additionally take up tuition in institutes like TIME, CAREER LAUNCHER, etc. Aspirants can also study online platforms on Unacademy, Upgrad, Undemy and lots of more and gain good insight into the entrance examination. It would also save some time in traveling to coaching institutes.
- Candidates have to make a proper schedule and strategy as a part of their preparation for these entrances to get high scores.
Selection of correct colleges
- After clearing the entrance examination students have to select the right colleges.The candidates need to make a list of the colleges based on their requirements .
- The candidates can make a list of different different institutes on national, state and city level and compare them on the basis of the fees structure, ranking according to the different agencies and the final placement records of the last year. It would help them in understanding which of the colleges would be more suitable for them.
After qualifying exam
- After clearing the entrance examination the candidates need to start preparing for further rounds (if there) for the admission process. In some cases the colleges arrange for a group discussion and personal interview after the entrance examination.
- If the candidates make it to the final merit list then the candidates can confirm their admission by paying the admission fee for the first semester or year.
After Passing the Course
- Candidates can go for post-graduation or certificate courses in the numerous specialisations of the Management field after completion of the graduate course. These certifications help candidates to gain extra skill sets required in their career to become a duty manager.
- In the case of post graduate courses the candidates can go for PhD or research programs after completion of the course.
- Candidates can go for several internships as it provides experience to the students in their respective field of business and management.
Types of Duty manager
On the basis of the responsibilities, there are several types of duty manager. Let us discuss some of the most common types of duty managers and their job roles
Security Manager
- Security Managers are hired for designing, implementing and overseeing and monitoring the general security operations of a corporation.
- Security managers have to prepare and administer all security operations of the company. They are responsible for commanding the Security personnels within the organisation .They develop and implement policies and procedures to take care of security standards.
- Security Managers are liable for developing the security budgets of their respective organisation and maintain the overall security KPIs of the organisation. They measure and track the company’s success rate in maintaining the various security protocols.
Customer Service Manager
- A customer Service Manager role primarily involves dealing with customers either via phone, email or face-to-face in respect to a product or service, and probably overseeing a team of customer Service agents.
- The customer Service Manager is liable for providing a productive and motivating operating setting, and addressing any issues/disputes from customers or purchasers.
- They Improve customer service expertise, improve the overall engagement of the customers and facilitate organic growth.
- They take possession of clients' problems and follow issues through resolution.They set a transparent mission and develop service procedures, policies and standards and keep correct records and document client service actions and discussions..
Lobby Manager
- A Lobby Manager is an individual who is responsible for providing exceptional customer experience to guests who visit the organisation.
- They ensure that every one of the departments is maintaining a cordial manner with the various guests and the regular flow of operations within the lobby is maintained at the same time .
- Besides this, the Lobby Manager is responsible for providing a friendly atmosphere for all the guests. The first responsibility of the Lobby Manager is to ensure that front workplace shifts are running smoothly and jointly offer outstanding guest service.
- A Lobby Manager coordinates with the owner of the hotel and alternative team members to develop policies and conducts conferences to discuss necessary ways and goals.
Guest Service Associate
- A Guest Service Associate is one who is responsible for attending the guests and resolving their complaints and requests in a very skilled manner. He takes care of providing wonderful client service to the guests from their arrival till their departure.
- A number of the foremost responsibilities of Guest Service Associates are responding the phone calls and keeping the track of all inhouse activities like data concerning rooms availability and reservation, making certain that rooms are allotted to the proper matches, providing outstanding services to the guest, and acknowledging guests in a friendly manner.
- Apart from that they are responsible for practising safety measures and standards, making certain that each one the work is disbursed in a very timely manner.
Check Out: How to be a Project Manager
How to become a duty Manager in India?
The career as a Duty manager allows the candidates to have a niche career in the hospitality industry in India. However, in order to become a duty manager in India, the candidates need to start their preparation from the 12th standard itself. The following are some of the crucial preparations that the candidates must take at the various educational levels such as school level, undergraduate level and postgraduate level.
School level preparation
The preparation to become a Duty manager should start from the school level itself. There is no hard and fast rule of taking a particular stream at the 12th or equivalent level. Candidates from any stream can take up the courses necessary for becoming a duty manager in India
- The candidates during the school level should try to build up their competence in arithmetic, reasoning, general comprehension, general awareness, etc.
- The candidates can also take up commerce subjects such as economics and accountancy so that they have some prior knowledge about some of the subjects that are common in the graduation level.
- The candidates should start preparing for the entrance examination such as CUET, AIMA UGAT and many more from their 11th class itself.
- Candidates should also look to score more in their 12th or equivalent exam in case the admissions are done on the basis of merit list.
How to become duty manager after 10+2?
After completing their 12th or equivalent examination the candidates can take up various courses at the undergraduate and postgraduate level. Most of the candidates prefer to take up the full time course as it allows them to have better career prospects.
Undergraduate Level Preparation
The following are some of the preparations that the candidates can take during their graduation degree.
- Candidates are advised to score well in the graduation level. It is highly necessary that the candidates maintain an overall score of 65% or more in their undergraduate level as it allows them to sit for top companies during campus placement.
- If possible, the candidates should take internships in corporations associated with their profiles.
- During the graduation program the candidates must take up various certificate courses that would help them improve their job prospects.
- Candidates should also start preparation for the various entrance examinations such as CAT , MAT, XAT and many more if they want to pursue higher studies for better job profiles.
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After completion of graduate programs the candidates can take up jobs in corporations and gain exposure about companies functions.
Postgraduate Level preparation
- Some of the companies prefers candidates with postgraduate qualification.
- The candidates can pursue various postgraduate courses such as MBA Hospitality Management, MBA Hospitality, MHM and many more.
- The candidates need to take the relevant entrance examination to prepare for the admission to the relevant course. The relevant entrance examinations are GATE, CAT, MAT, and many more.
- Candidates who wish to go into the field of research can take up a PhD course and start preparing for the entrance examination like UGC NET, JRF and many more.
- During post graduation one can prepare for the PhD entrance exam and solve previous year mock tests to get an idea about the pattern of exam paper.
Books & Study Material to Become Duty Manager
The following are some of the top books that can help the aspirants to improve their skills and knowledge about the duty manager as a career.
- Getting Everything you'll be able to Out Of All You’ve Got by Jay Ibrahim
- Delivering Happiness by Tony Hsieh
- Resonate by city Duarte
- Presentation Zen by Garr painter
- The Heart of cordial reception by Micah Solomon
- Be Our Guest by Theodore B. Kinni
Courses to become duty manager
In India various courses are available to the candidates at the diploma , undergraduate, post graduate and doctorate level in order to become a duty manager. Candidates can pursue any of the following courses to become a duty manager in India
Bachelor of Management Studies
Bachelor of Management Studies or BMS Course is a 3-year full time classroom based undergraduate course, involving an advanced study of the management practices utilized in businesses and organisations..
BMS course aims to educate enrolled students about the basic concepts of the academic discipline of Human Resource Management, such as employee retention, labor relations, etc. and the application of such knowledge in the field for improving management efficiency
BMS Courses Highlights
| BMS Full Form | Bachelor of Management Studies |
| Duration | 3 years |
| Eligibility | Pass class 12 or equivalent exam with a minimum of 45% to 50% |
| Admission Process | Merit and/or Entrance Exams |
| Examination Type | Semester Type |
| Fees | Under INR1.5 Lakhs |
| Salary | INR 3-8 LPA |
| Job Positions | Banker, Quality Specialist, Business Development Manager, Teacher & Lecturer, Business Analyst, Finance Officer, Assistant Professor, and such. |
| Top Recruiting Areas | Business Firms, Academic Institutions, Marketing and Sales, Banks, Finance and Retailing, Self-Employment, Consultancy, etc. |
Admission process
- Most of the universities admit students based on their marks obtained in 10+2. Some institutes conduct entrance exams to admit students, like Delhi University, Mumbai University, etc.
- First the candidates must look for eligibility criteria for admission to the different institute
- Visit the official institute and fill up the registration form. In case of entrance examination go to the website of the conducting body and fill up the application form and submit documents.
- Pay the application fee and submit.
- Visit the website of the institute on a time to time basis for regular updates.
- Appear for the entrance exam, if qualified then sit for the next round such as the group discussion and personal interview.
- Appear for the final counseling and take admission by paying the admission fees
Let us explain the CUET Entrance examination along with its eligibility and preparation tips
CUET 2023
Eligibility Criteria
- Candidates should have completed 10+2 or equivalent from a recognized board with an aggregate of 60% scores, For the unreserved categories.
- In the case of SC/ST candidates the minimum marks required is 55% in their 12th or equivalent examination.
- There is no upper age limit for the entrance examination.
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The candidates must, however, clear all their backlogs before taking admission.
How to apply for the Exam?
- Visit the official website of DU.
- Click on ‘New Registration’.
- Candidates have to fill in the details like Candidates Name, Date of birth, Email ID, etc.
- Candidates have to upload the following details such as a recent passport size scanned photograph, scanned signature, thumb impression and ID proof.
- The application won't be submitted without the payment of the applying fee. Fees once paid won't be refunded. General candidates have to make a payment of INR 750. Relaxation is going to give to candidates to reserved class. SC/ST/PwD candidates have to be compelled to create payment of 300.
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After the payment of the fees the candidates need to take out the receipt of the admission form and keep it for future reference.
Check Out: CUET Registration Process.
How to prepare for the CUET 2023 exam?
Here we've provided the preparation tips for CUET 2023 Examination:
- The CUET test consists of four sections, therefore candidates have to prepare and pay attention in every section and are given proper time while preparing for the test.
- Candidates have to solve as many mock tests as they can. R.D Sharma books on Arithmetic and reasoning would provide help to the candidates as some questions directly picked from it.
- Read the newspaper carefully and write tough words in your copy during preparation. Candidates must solve previous years’ papers of CUET and learn vital words from there which would be necessary for general preparation..
- Candidates are suggested to read the newspaper daily to attain good marks in the current affair section. Candidates are suggested to recollect national prize winners of current and former years.
- Prepare notes and the vital formulas and concepts of arithmetic. Revise them daily before the entrance test.
- Candidates can maintain a copy for the news of the recent past (Important events, national prize winners, firms and their merchandise, etc.)
Important Tips
BSc in Hospitality and Hotel Administration
B.Sc. in hospitality and hotel Administration is a three years postgraduate course that is split into six semesters.
Candidates after the completion of the BSc in Hospitality and Hotel administration are hired in various job profiles within the hospitality industry that includes customer care executive, lobby manager, duty manager, etc.
Admission process
- Most institutes and faculties provide the admission in course on the basis of score in relevant entrance exam, conducted at institutional level, followed by a personal interview.
- A few institutes give direct admission to candidates on the basis of their score at the 10+2 level and a few different criteria.
- The candidates are required to visit the institutes of their choice and see what are the eligibility criteria.
- Then they are required to fill up their form and wait for the entrance examination
- If the candidates pass the entrance examination then the candidates are called for a personal interview.
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In the personal interview, the candidate is examined for the course and a shortlisted list is then issued by the institute, declaring the names of all the chosen students.
BSc in Hospitality and Hotel administration Course Highlights
| Course Level | Undergraduate |
| Duration | 3 years |
| Examination Type | Semester System |
| Eligibility | 10+2 |
| Admission Process | Counselling after taking Entrance Examination |
| Course Fee | INR 50,000 to 6 lakhs |
| Average Starting Salary | INR 2 to 10 lakhs |
Lets us discuss the eligibility criteria, application process and the preparation tips of the KCET entrance examination
Eligibility criteria for the KCET exam
- The candidates must be Indian citizens.
- The candidates must pass the 10+2 passed or equivalent exams from a recognized Board/University
- The candidates must be from the science stream and the combination of the subjects include combinations like physics, chemistry and mathematics or biology.
- The minimum age limit of the candidate is 17 years.
How to apply for the exam
To fill KCET 2023 application form, aspirants must follow the steps mentioned below:
- Register for KCET 2023 by visiting the official web site.
- Fill up all the details like name, address, degree in application form.
- Upload scanned copy of all the essential documents such as passport photo,marksheet, signature and left-hand thumb impression in jpeg/jpg formats.
- Pay the application free through either internet banking or bank challan.
- Print the KCET 2023 form for future use.
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KCET 2023 application fee varies for every class from INR 250 to INR 5000. Incase of domicile candidates the application fees is INR 500 for unreserved and OBC categories and INR 750 for candidates belonging to the other states. The candidates belonging to the reserved categories are charged INR 250
Check: KCET Registration Process.
How to prepare for the exam
- Make a list for your time of studies and follow it systematically.
- While you're revising the mistakes, write down those parts and try to remember them when you start solving similar topics so that you don't make the same mistake. .
- The candidates have to follow their eleventh and twelfth NCERT text books.These NCERT Books contain the basic concepts that forms the base of the entrance examination. Apart from the NCERT the candidates must follow the different reference books for more robust preparation.
- Before writing the first test you'll have to do many previous year question papers and analyse the pattern of the questions they're asking.
- Download the question paper and solve it so that you do not report the same mistakes in the examination hall.
- Candidates should have to manage their time during mock tests as it would help them manage their time better on the day of examination.
Important Links:
MBA Hospitality Management
Master of Business Administration or MBA Hospitality Management is a 2-year full-time postgraduate program. The course follows a semester-based course of study which annually contains 2 semesters.
The course aims at making professionals for varied roles in hospitality and business management.
MBA Hospitality Course Highlights
| Course Level | Postgraduate Course |
| Full-form | Master of Business Administration in Hospitality Management |
| Duration | 2 years |
| Eligibility | Completed graduation from a recognized university with a minimum of 50% score in aggregate. English subject is mandatory. |
| Admission Process | It offers admission based on both entrance and merit score. through lateral entry. |
| Top Entrance Examinations | CAT, MAT, XAT, GMAT, CMAT, ATMA, SNAP, and many more |
| Course Fee | INR 30,000 - INR 20 Lakhs |
| Average Salary | INR 3-10 Lakhs per annum |
| Top Job Profiles | Hotel Business Manager, Food & Beverage Manager, Hospital Administration Manager, Sales Manager, Key Accounts Manager, Operations Manager, Finance Manager. |
| Top Recruiting Areas | Travel Agencies, Colleges & Universities, Entrepreneurship, Hotel/ Resort, Food Craft Institutes, Airports, Hospitality Industry, Airlines, etc. |
| Top Recruiting Organizations | Qatar Airways, Emirates, Jet Airways, The Oberoi, The Claridges, The Leela, The Taj, etc. |
Admission process
Given below is a stepwise description of the admission method.
- Candidates are needed to apply in the universities to which they're interested. They should go to the university website and see the entrance exam required for the course.
- Candidates should register for the entrance exams they'll be needed to qualify to get admission in their selected University. The candidates need to check the eligibility criteria of the different entrance examinations. A number of the entrance exams conducted for admission into the course are CAT, XAT, NMAT, MAT, SNAP, CMAT.
- Most of the entrance examinations registration begins from the month of August to September. This year there may be a delay due to the second wave of the pandemic.
- After filling up the entrance exam details the candidates are required to take out the receipt of the application form and keep it for further reference.
- To be shortlisted for any rounds of admission, one should score higher than the minimum qualifying percentile set by the faculty or university.
- After the conduction of the entrance examination a number of shortlisted candidates are called for the personal interview and PI.
- Once all the tests are conducted, the universities or universities declare the result and finally shortlisted candidates get allotment of seats and also the candidate is needed to deposit the course fee.
Let us explain the detail of the CAT Eligibility, preparation tips and application process
Eligibility criteria for exam
- Candidates must have a bachelor's degree with minimum 50 percent aggregate or equivalent CGPA from a recognised board or university.
- Candidates from the professional courses such as CS, CA, ICWA can also seit for the entrance exam.
- Candidates belonging to the reserved categories are allowed a relaxation of 5% in their graduate course.
- Candidates appearing for the final year of bachelor's degree/equivalent qualification or waiting for the result of the final year are also eligible to apply for the CAT exam.
How to apply for the exam ?
The following are the steps that must be followed for application to the CAT entrance exam
- Log in to CAT 2023 website
- Candidates can register themselves by registration in which they have to create user ID and password after filling important details such as name, date of birth, email ID and phone number.
- Login again with the User ID and password generated above for completing the application form.
- Fill up all the important and mandatory information and asked- personal details, academic details, work experience, photographs, signature etc. correctly.
- Make payment of CAT application fees via debit/credit card or net banking or the mode which you want.
- Print confirmation page for future reference.
How to prepare for the exam?
Candidates start with their CAT preparation at least 1 year before the entrance exam inorder to score over 90 percentile and get a chance in a top MBA college in India. Three important elements in CAT preparation are – conceptual clarity, practice and revision. Candidates are suggested to first get familiar with the syllabus and exam pattern and then make a study plan and definite schedule to start preparation.
We have listed some basic key tips on how to start CAT preparation below:
- Make a list of important and most weightage topics according to your strengths and weaknesses.
- Collect the important study material from different resources as per your convenience and purchase some of the most recommended books for CAT preparation
- Practice questions from the mostly weightage topic to analyse your mistakes and preparation level. How much you have learnt and evaluate your preparation by giving mock tests.
- Attempt paper in 3 rounds -
First part – Solve questions that you simply realize are easy and straightforward.
Second part – Take questions that you think that you can solve and have a go.
Third part – Finally choose questions that are long and time consuming.
Important Links
How to become a duty Manager abroad?
There are bachelor, masters and doctoral degree courses offered by many international universities in hospitality management . Details and admission processes of these universities are given below in different countries.
USA
The USA offers a number of courses in hospitality management that can be pursued by the Indian students. However, the candidates who want to study in the US should keep the following things in mind before opting for admission
Admission method
Educational Requirements:
The following are some of the eligibility criteria required for the candidates to get admission in some of the best colleges in the USA.
- In case of admission to the bachelor degree programs the candidates need to pass at least the 12th or equivalent exam with around 80 % marks.
- In the case of admission to the post graduate programs the candidates need to a Bachelor's degree with a minimum 3.0 measure on a 4.0 scale (equivalent to eighty three to 86%)
- In some cases the candidates need to appear for entrance examinations such as SAT, GRE, GMAT, etc.
Other requirements
- The candidates must pass the english proficiency tests such as TOEFL and IELTS. In TOEFL the candidates must score at least 80-100 and in IELTS the candidates need to score overall 7.
- The candidates should also submit a written sample of their previous work and a statement of purpose
- The candidates need to have the proper visa to pursue te course in the USA
Top colleges
| University/ College Names | Course offering | Average Fees |
|---|---|---|
| Ohio state University, Columbus | BSc Hospitality | INR 27.87 LPA |
| Michigan state University, East lansing | MS Hospitality | INR 20.70 LPA |
| Pennsylvania state University, State college | MS hospitality | INR 28.17 LPA |
| University of Nebraska,Lincoln | BA Hospitality | INR 29.85 LPA |
| University of south Florida,Tampa | MSc hospitality | INR 19.24 LPA |
| California state University, Northridge | MA Communication(with a concentration in tourism and entertainment) | INR LPA 6.36 |
| Temple University, Philadelphia | BSc tourism and hospitality management | INR 24.80 LPA |
| University of South Carolina, Columbia | BSc tourism management | INR 24.07 LPA |
| University of Houston, Houston | MS Hospitality | INR 18.65 LPA |
| University of Delaware, Newark | MSc hospitality | INR 20.85 LPA |
UK
UK offers a range of various programmes with a variety of specialisations available that would help the candidates pursue a career as an audit manager.Candidates who wish to study in UK should keep the following things in mind about the admission process.
Educational qualification:
- In the case of admission to undergraduate courses the candidates are required to pass their 12th and equivalent examination with a minimum score of 55-60%. In some cases the average score can go upto 80%. The cutoff of the score is determined by the college or university offering the course.
- In case of admission to the post graduate course the candidates need to pass their graduation in relevant stream with at least 60 % marks.
- In some cases the colleges require the candidates to have english as the compulsory subject in their 12th or equivalent exam.
Other Requirements:
- The candidates need to pass the english proficiency tests such as the TOEFL and IELTS. The minimum score must be 6.5 in case of IELTS and 80 in case of TOEFL.
- Universities which accept a 6.0 overall IELTS score are Bournemouth University, Lincoln University, urban center Samuel Beckett University, and University of Sunderland.
- Evidence of qualifications with translations, if needed
- A personal statement of roughly 250-400 words (discussion of interest within the course and description the character of previous and current connected work experience)
- CV or resume as well as each professional/voluntary expertise
- Proof of support, if applicable
- Student visa to check in United Kingdom
Top colleges
| University/ College Names | Course offering | Average Fees |
|---|---|---|
| Leeds Beckett University | MSc International Hospitality Management (1-year) | INR 14.45 LPA |
| University of Central Lancashire | MA internship in International Hospitality, Tourism, & Event Management | INR 13.63 LPA |
| Coventry University | MSc International Hospitality & Tourism Management | INR 17.14 LPA |
| University of Lincoln | MSc International Hospitality Management | INR 16.41 LPA |
| Manchester Metropolitan University | MSc/MA International Tourism & Hospitality Management (1-year) | INR 16.00 LPA |
| University of West London | MA Luxury Hospitality Management (1-year) | INR 13.42 LPA |
| University of Hertfordshire | MSc International Tourism, Hospitality, & Event Management | INR 13.93 LPA |
| Sheffield Hallam University | MSc International Hospitality Management (12 months) | INR 16.16 LPA |
| University of Wolverhampton | MA Hospitality & Event Management (1-year) | INR 13.78 LPA |
| Bournemouth University | MSc International Hospitality & Tourism Management (1-year) | INR 15.48 LPA |
| Middlesex University | MSc International Hospitality & Events Management (1-year) | INR 16.72 LPA |
| University of Plymouth | MSc Tourism & Hospitality Management (1-year) | INR 15.69 LPA |
| University of Sunderland | MSc Hospitality & Tourism (1-year) | INR 13.93 LPA |
| University of Greenwich | MA International Tourism & Hospitality Management (1-year) | INR 15.48 LPA |
Canada
Hospitality courses in Canada are in high demand. Hospitality colleges in Canada provide undergraduate ,post graduate and doctoral level programs.
Candidates who wish to study in Canada should keep the following things in mind about the admission process.
Admission method:
Educational Requirements:
- In the case of admission to the undergraduate program the candidates need a minimum of 60% in the higher secondary or equivalent examination. The cut off score varies from one university to another,
- Some schools demand a minimum of 65% in English at 10+2 examinations.
- For admission to the postgraduate programs students must complete a minimum of 2 year undergraduate degree with a minimum of 75%
- Students with a Pre-master degree ought to have a minimum of 75% in their pre-master
Other Requirements
- The candidates need to submit all the official transcripts
- The candidates must pass the english proficiency tests such as TOEFL and IELTS. In TOEFL the candidates must score at least 80-85 and in IELTS the candidates need to score overall 6 to 6.5.
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The candidates need to submit a resume containing evidence of their related work experience, statement of purpose and a letter of recommendation
Top colleges
| University/ College Names | Course offering | Average Fees |
|---|---|---|
| University of Waterloo | BA in Tourism Development | INR 15.95 LPA |
| Sait Polytechnic- School of Hospitality and Tourism | Bachelor in Hospitality and Tourism Management | INR 8.99 LPA |
| Humber College | B.Com in Hospitality and Tourism Management | INR 7.29 LPA |
| Thompson Rivers University | Bachelor in Tourism Management | INR 7.82LPA |
| Royal Roads University | BA in Global Tourism Management | INR 10.41 LPA |
Australia
Candidates who want to study in Australia should keep the following things in mind about the admission process.
Admission process
Admissions for various degrees in Australia are scheduled to start for the Autumn session. The application is accepted through on-line mode and students will apply on the official web site of the several universities.
Educational Requirement
- In case of application to the post graduate program the candidates need to have a graduate degree in the relevant field such as business, management and commerce. The candidates need to score between 65-70% in their graduation program. In some cases the candidates need to score as high as 80% in graduation.
- In the case of undergraduate programs the candidates need to score 70% in their 12th or equivalent exam from a recognised board. The candidates also need to have english and maths as their compulsory subjects for admission in some of the courses. In case of admission to some colleges the candidates need to score at least 75% in these are from any of the state boards.
- GMAT variant 680 or a GRE wherever the verbal and quantitative scores add to 326 or additional (it isn't obligatory for all universities).
Other requirements
- Candidates need to pass the english proficiency test like IELTS and TOEFL. The minimum score required for the IELTS is 6.5 and in the case of TOEFL it's around 80.
- Candidates need to submit a personal statement outlining why they should be considered for the course
- A recent copy of the resume
- Transcripts of previous colleges
-
Scores of exams needed to study in Australia
Top colleges
| University/ College Names | Course offering | Average Fees |
|---|---|---|
| Southern Cross University | Masters of International Tourism and Hotel Management. | INR 29.80 LPA |
| Torrens University | Masters in International Hotel Management. | INR 26.07 LPA |
| Central Queensland University | Bachelor of Hospitality Management | INR 24.3 LPA |
| The Hotel School | Masters in International Hotel Management. | INR 16.93 LPA |
| Blue Mountains International Hotel Management School | Masters in International Hotel Management. | INR 13.03 LPA |
| Western Sydney University | Bachelor of Tourism Management | INR 21,2 LPA |
| International College of Hotel management | Masters in International Hotel Management (Swiss hotel associates) | INR 26.17 LPA |
| University of Queensland | Masters of Tourism, Hotel and Event Management (Major in Hotel management) | INR 47.71 LPA |
| Griffith University | Masters in International Tourism and Hospitality Management. | INR 35.5 LPA |
Benefits of career as Duty manager
Being a career of duty manager carries a lot of benefits and facilitates in gaining expertise and different skill sets. A number of the advantages of being a duty manager are mentioned below:
High Salary
An entry-level Duty Manager with one year experience can expect to earn an average salary (including tips, bonus, and overtime pay) of INR 250,000.
An early career Duty Manager with 1-4 years of experience earns an average salary of INR 302,012 and a mid-career Duty Manager with 5-9 years of expertise earns total salary of INR 361,068 and a Duty Manager with 10-19 years of expertise earns a total salary of INR 446,600.
As a result a career of duty manager pays average salary which increases as per experience increases.
Job Security
There is a high demand for duty managers be it in MNCs, smaller corporations, business start ups and alternative agencies.
They actually build the basis of operation within the organisation. Hence, the job security of duty managers is high.
Job security of a duty manager totally depends on the performance and the years of expertise, how ther handle different clients and employees working with them in the companies. Thus, with the increase of the expertise the overall job security of the duty managers increase.
Positive impact of career
The most impactful work of a duty manager is that they allow the rest of the business's staff to finish their work with success, ensuring that the workplace is well maintained and totally fully stocked with necessary supplies.
In some cases, duty managers act as human resource administrators and handle associated responsibilities like administration, vacation and leave accumulation and usage, and different problems with reference to staff.
Beginning salaries for duty managers generally include health care advantages as well as retirement benefits, which contributes to the overall satisfaction of the career as a duty manager.
Unique experience
The duty Manager's job is all about having expertise in dealing with customers and in administration and management of businesses. They work with several corporations, MNCs and industries and learn varied skills. Exposure to completely different industries and corporations clearly includes tons of additional learning skills and it never proves to be boring.
Duty managers work in an interior atmosphere, and that they have expertise and ability in managing skilled disputes or disagreements with ease provide scope for unique experience.
Skills required to be a Duty Manager
- Work expertise as a duty Manager or similar management role
- Previous expertise within the business most preferable
- Customer service expertise
- Knowledge of money management and accountancy procedures
- Team management skills
- Strong structure skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
-
Availability to figure in shifts to reduce scheduling conflicts
Some other soft skills are -
- Communication
- Decision making
- Leadership
- Supervision
- Customer service
- Professionalism
- Project management
Salary of Duty manager in India
The average salary of a duty manager varies according to various job profiles, level of experience and sectors where they work as mentioned below-
Experience wise
| Experience | Salary |
|---|---|
| Freshers | INR 2.04 LPA |
| Mid Level | INR 3.5 LPA |
| High | INR 5.93 LPA |
Specialisation wise
| Specialisation | Salary |
|---|---|
| Security Manager | INR 8.18 LPA |
| Customer service manager | INR 6.19 LPA |
| Lobby manager | INR 4.50 LPA |
| Guest service associate | INR 1.6 LPA |
How to become duty Manager: FAQs
Ques: How do i become a good duty Manager?
Ans.: Excellent communication, time management, skillfulness and conflict resolution are important skills for duty managers to possess. It is important for duty managers to be flexible as they'll be needed for varied shifts, which includes early mornings, late evenings, weekends and public holidays.
Ques: What is the job of a duty Manager?
Ans.: Duty Manager responsibilities are to oversee daily operations, ensure worker productivity, monitor efficiency of all processes and make a positive work environment for workers.
Ques: What are the minimum requirements to become a duty manager?
Ans.: You should have a bachelor degree and minimum 2 year experience in hospitality management.
Ques: Are there any certification courses in hospitality management?
Ans.: Yes, there are diplomas in hospitality management courses which are short term courses pursued by students after 10+2 or after completing their graduation.
Ques: Do duty managers travel a lot?
Ans.: Yes and No. It depends on what the needs are. Not every duty manager needs travel, however, some need traveling to attend conferences, observe the progress, discuss more activities, meet stakeholders, and take selections on some serious matters.
Ques: Can I become a duty manager without prior experience?
Ans.: Without any previous expertise, it’s a little bit difficult to get a duty manager job. However, with the help of duty management certification, you'll get an advantage in your career.
Ques: What are the earnings of a duty Manager?
Ans.: The average pay for a duty Manager is INR 31,486 per month in India. The best pay for a duty Manager in India is INR 5.9 LPA.
Ques: Is it hard to become a duty Manager?
Ans.: A duty manager career comes with lots of challenges, however if you're the correct person to try to do it, will handle and have a mental attitude to beat those challenges.
Ques: What are the most important skills required in a duty Manager?
Ans.: A successful duty manager must have strong communication skills, leadership skills, problem solving as well as analytical thinking skills.
Ques: Is doing MBA necessary to become a duty manager?
Ans.: It is not compulsory to pursue MBA degree to become a duty manager candidates hva bachelor degree with work experience can pursue the career as a duty manager.
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