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Duty Manager Job Opportunities: Jobs, Salary, Skills Required

A Duty Manager is responsible for overseeing the day-to-day operations of the organization, including installations, security, client service, and administration. He oversees the conservation and overall safety procedures of the organization. A Duty Manager is also responsible for organizing meetings with other managers or managers. 

Some of the major jobs of a Duty Manager are cataloging workers' shifts, conducting regular examinations, and delegating applicable duties. A good Duty Manager should retain good communication and time operation chops. Besides this, he should be flexible to work night shifts also. Sometimes, duty managers are needed to live on- the point at the position they're managing.

To Become a Duty Manager, candidates must pursue hotel management courses such as BBA in Hotel Management, MBA in Hospitality Management, BMS etc. The average salary of a duty manager ranges between INR 2 - 6 LPA. The job opportunities for a duty manager are in the hospitality sector. Duty managers can work in hotels, resorts, corporates, travel and tourism industries.

What Does a Duty Manager Do?

The diurnal tasks of a duty manager can vary depending on the assiduity. Some of the most common liabilities include the following.

  • Duty managers are responsible for assigning and overseeing diurnal task completion
  • They also monitor the performance of the employees and help in creating a safe, clean, and positive terrain
  • The job role of a duty manager also includes administering company programs and procedures. They are responsible for scheduling hand shifts, monitoring budgets and profit
  • Duty Managers also track business pretensions, respond to client queries and even train workers.

Types of Duty Managers Job Opportunities

Based on the liabilities, there are several types of duty managers. Let us bandy some of the most common types of duty managers and their job places

Security Manager

  • Security Managers are hired for designing, enforcing and overseeing, and covering the general security operations of a pot.
  • Security managers have to prepare and administer all security operations of the company. They're responsible for commanding the Security personnel within the organization. They develop and apply programs and procedures to take care of security norms.
  • Security Managers are liable for developing the security budgets of their separate organizations and maintaining the overall security KPIs of the organization. They measure and track the company’s success rate in maintaining the colorful security protocols.

Client Service Manager

  • A Client Service Manager's part primarily involves dealing with guests either via phone, dispatch, or face-to-face in respect to a product or service, and presumably overseeing a platoon of client Service agents.
  • The Client Service Manager is liable for furnishing a productive and motivating operating setting and addressing any issues/ controversies from guests or purchasers.
  • They Ameliorate client service moxie, ameliorate the overall engagement of the guests, and grease organic growth.
  • They take possession of guests' problems and follow issues through resolution. They set a transparent charge and develop service procedures, programs, and norms and keep correct records, and document customer service conduct and conversations.

Lobby Manager

  • A Lobby Manager is an existent who's responsible for furnishing exceptional client experience to guests who visit the organization.
  • They ensure that every one of the departments maintains a cordial manner with the colorful guests and the regular inflow of operations within the lobby is maintained at the same time.
  • Besides this, the Lobby Manager is responsible for furnishing a friendly atmosphere for all the guests. The first responsibility of the Lobby Manager is to ensure that frontal plant shifts are running easily and concertedly offer outstanding guest service.
  • A Lobby Manager coordinates with the proprietor of the hostel and indispensable platoon members to develop programs and conduct conferences to bandy necessary ways and pretensions.

Guest Service Associate

  • A Guest Service Associate is responsible for attending to the guests and resolving their complaints and requests in a veritably professed manner. He takes care of furnishing awful customer service to the guests from their appearance till their departure.
  • A number of the foremost liabilities of Guest Service Associates are responding the phone calls and keeping the track of all in house conditioning like data concerning apartment’s vacuity and reservation, making certain that apartments are distributed to the proper matches, furnishing outstanding services to the guest, and admitting guests in a friendly manner.
  • Piecemeal from that, they're responsible for exercising safety measures and norms, making certain that each bone the work is expended in a veritably timely manner.

Skills Required to Become a Duty Manager

Getting a duty manager requires you to have or develop several skills, which are given in the table below.

Cash Operation Client Service Provocation
Inflexibility Problem-working Communication
Decision - -

Duty Managers Job Opportunities and Salary

The average salary of Duty Managers in India is INR 3.56 lakhs per annum. Check out the average salaries of duty managers in different domains.

Specialization Wise

Specialization Salary
Security Manager INR 8.18 LPA
Customer service manager INR 6.19 LPA
Lobby manager INR 4.50 LPA
Guest service associate INR 1.6 LPA


Experience Wise

Experience Salary Salary
Freshers INR 2.04 LPA
Mid Level INR 3.5 LPA
High INR 5.93 LPA

Top Duty Manager Recruiting Companies

Name of the Company Average Salary Offered
HDFC Bank INR 6.56 LPA
Axis Bank INR 5.53 LPA
Nestle India INR 5.60 LPA
HCL Technologies INR 8 LPA
Amazon INR 10 LPA
Ambuja Cement INR 10 LPA
E&Y INR 12 LPA
Wipro INR 10 LPA

Duty Manager Job opportunities: FAQs

Ques. What are the major liabilities of a Duty Manager?

Ans. Some of the major liabilities of a Duty Manager are hiring and training new staff members, coordinating with the platoon members to produce the department’s budget.

Ques. What's the stylish thing about being a Duty Manager?

Ans. The duty Manager doesn't bear any advanced degree to start his career. He can apply for a job indeed if he has completed a parchment in a hospitality operation.

Ques. What job biographies are available for Duty Manager?

Ans. Some of the job biographies available for a Duty Manager are Security Manager, Facility Manager, Client Service Manager, and HR Fellow.

Ques. What are the recommended books for Duty Manager?

Ans. Some of the recommended books for Duty Manager are Delivering Happiness by Tony Hsieh, Reverberate by Nancy Duarte, and Presentation Zen by Garr Reynolds.

Ques. What's the payment of a Duty Manager?

Ans. The average payment of an educated Duty Manager is INR 6 lakh per annum. His payment will vary from assiduity to assiduity.

Ques. How do I become a good duty Manager?

Ans. Excellent communication, time operation, skill, and conflict resolution are important chops for duty managers to retain. Duty managers need to be flexible as they'll be demanded for varied shifts, which include early mornings, late gloamings, weekends, and public leaves.

Ques. What's the job of a duty Manager?

Ans. Duty Manager liabilities are to oversee diurnal operations, ensure worker productivity, examiner effectiveness of all processes and make a positive work terrain for workers.

Ques. What are the minimal conditions to come to a duty manager?

Ans. You should have a bachelorette degree and a minimum of 2 times' experience in a hospitality operation.

Ques. Are there any instrument courses in hospitality operation?

Ans. Yes, there are warrants in hospitality operation courses which are short-term courses pursued by scholars after 10 2 or after completing their scale.

Ques. Do duty managers travel a lot?

Ans. Yes and No. It depends on what the requirements are. Not every duty manager needs a trip, still, some need traveling to attend conferences, observe the progress, bandy further conditioning, meet stakeholders, and make selections on some serious matters.

Ask your question

Answered Questions

AM

Aditi Mishra

21 Jul 22

NM College BMS is a better option compared to NMIMS BBA. The course fee is nominal. The total course fee for the 3-year long course is around INR 84,000. While NMIMS BBA total fees are around INR 9.30 lakhs. NM College placements are good. The median CTC offered was INR 4 LPA during the recent placement drive. The ROI is definitely better compared to NMIMS BBA. 

...Show More

RS

Rohit Shah

04 Sept 21

I have a few friends from KJ Somaiya College of Arts and Commerce, so I can give you some insight into their BMS course. 

KJ Somiya is not a good option if you really want to pursue BMS for knowledge and not just for the sake of a degree. The teaching experience for BMS at KJ Somiya will not be satisfactory. 

If you prefer knowledge over a degree, then you should go to some other better colleges such as MCC in Mulund. But, if you just want a degree in BMS then you can opt for KJ Somaiya. KJ Somaiya has a huge campus. This is advantageous if you want to bunk lectures and have fun sometimes.

...Show More

UD

Ujan Dasgupta

17 Apr 22

Among these two options, NMIMS BBA is the better choice. The course is well-designed as per the current trends of the industry. The curriculum is interactive and there are various study-based projects and presentations that will keep you engaged.

NMIMS BBA placements are pretty good. Around 100% of students get placed. The average CTC received by the student of this department is INR 3 LPA. 

...Show More

PR

Pooja Rampal

06 Oct 22

The colleges that will offer Bachelors with honors courses in management studies have finally been identified by Delhi University.

The course is offered by six colleges in total: Shaheed Sukhdev College of Business Studies, College of Vocational Studies, Keshav Mahavidyalaya, Maharaja Agrasen College, Bhim Rao Ambedkar College, and Deen Dayal Upadhyaya College.

The new course was implemented following the discontinuation of the BBE, BBS, and BFIF courses. These courses were extremely popular, and nearly all of the students were placed. There were 891 seats available across all three courses. The introduction of the BMS course has reduced the number by 51, which has enraged many applicants. 

Keshav Mahavidyalaya is an off-campus college that is one of Delhi University's youngest and fastest growing, it has also provided exceptional placements for BMS.

Top companies such as AT Kearney, S&P CapIQ, CEB, SmartCube, McKinsey Knowledge Center, Google, Grail Research, and others have recruited students from the college in recent years. The Department of Management Studies has a strong alumni network that provides students with numerous opportunities. Thus, well-deserving BMS students from KMV can easily get campus placement, and the average package is around 4.5-5 Lakhs, with the highest offered in the previous year being 9.5 Lakhs.
...Show More

KS

Kriti Sinha

22 Aug 22

NM College of Commerce and Economics placements are good for BMS students. Here are the recent placement highlights.

Parameters  Statistics 
Average Package  INR 5 LPA
Highest Package  INR 10-12 LPA
Placement rate  80%

BMS Students usually get placed in job roles such as business developers, analysts, associates, etc. Many large-scale companies including the big-4 take part in the placement drive. 

...Show More

SS

Shyam Seth

31 Jul 21

Having some of my friends study in both colleges, I can say that enrolling in Shaheed Sukhdev for BMS would be much more apt than that of IIM Rohtak for IPM. Both the colleges hold their places enormously but Shaheed Sukhdev will be better due to their overall educational experience.

There are several reasons for choosing it, some are:

  • BMS as compared to IPM is a much older course.
  • The placement of Shaheed Sukhdev reached heights due to their BMS course.
  • The highest package offered to the students of Sukhdev College was around 18 LPA (latest).
  • You can also get a chance to do your MBA from some other top IIMs in the country later on in life.
  • Moreover, IPM Rohtak would be taking in its second batch, and hence no point in talking about placements.
Categories IPM at IIM Rohtak BMS at Shaheed Sukhdev
Course Fee 30.75 lakh 40,075
Course Duration 5 years 3 years
Highest CTC 24 LPA 19.25 LPA
Average CTC 13 LPA 8-10 LPA
Recruiting Companies Amazon, Accenture, Berger, Capgemini, etc. Google, KPMG, Deloitte, EY, etc.

It is suggested that you choose BMS over IPM. Though, both have their pros and cons but opting for BMS is worth more than IPM. Also, Sukhdev has a great market reputation and placement record. After all, it’s your decision that matters. Think appropriately for yourself. Good Luck.

...Show More

MD

Malabika Dasgupta

21 Jan 22

Mithibai College is definitely the better choice for a BMS. The college offers an excellent faculty base for BMS. The environment on campus is ideal for academics. Mithibai College fees for BMS is also quite affordable. The 3-year long course will cost you around INR 84,000 approximately. All these factors make this college a better choice for pursuing a BMS degree.

...Show More

AG

Avik Gupta

02 Feb 22

Some of my friends attended Wilson College for their BMS degree. You will get to meet people with diverse backgrounds from all over the country. The student crowd is good. As there are many extra-curricular and co-curriculer activities, you will get to work with many student and learn through interactions. This will certainly help you in your overall development. 

...Show More

PS

Parampara Shukla

22 Dec 22

Yes, there are a significant number of BBA or BMS graduates at IIM Ahmedabad. In fact, people from similar backgrounds can be found not only at IIM Ahmedabad but also at several other IIMs.

However, the truth is that Engineers make up the majority of the batch because they have an advantage in the Quant section of the CAT due to their background. There are people from all walks of life with degrees in the arts, business, and so on. Students from such backgrounds, including BBA, benefit from the diversity factor, which gives them an advantage in the selection process over Engineers if they have good academics and CAT scores. Therefore, you should begin working on improving your CAT scores.

...Show More

AS

Anusha Soni

04 Jan 23

In my opinion, the best course among these is IPM. Some might even think I am a little biased towards this course but in reality once you learn the advantages of this program you will change your mind.

The Programme consists of 15 terms spread over a period of 5 years, with each year having 3 terms of 3 months. The subjects of the initial 3 years focus on the foundation and the last 2 years have core subjects that focus on Management.

  • The programme is designed by renowned experts.
  • IIM-I tag
  • Amazing infrastructure
  • Excellent faculty 
  • Extensive network of alumnis
  • Peers from diverse backgrounds (The last 2 years are along with PGP students )
  • Great placement opportunities 
  • Wide range of co-curricular activities

Cons :

  • Programme is new so recruiters and big companies don’t trust it much
  • It experiences bias when compared to the old PGP model.
  • In case one doesn't like the programme, you can not change the stream again.
  • IPM offers very limited scope
  • No specialization 
  • Freshers are not much preferred in comparison to experienced placements.
  • High fees

Still if you are not convinced that IPM is the best alone the courses you mentioned, the order for the other courses is

SSCBS> NMIMS> Christ

The only advantage the other courses have over IPM is that their model is tried and tested and open to lesser risks. Hence the scope is not that much limited.

...Show More

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