• Certificate in Public Safety Communications at Kwantlen Polytechnic University is offered for 1 year.
  • This program is offered on a full-time basis.
  • This program is offered on campus.
  • This unique, 8-month program prepares students for a growing industry that requires professionally selected and trained public safety communicators.
  • A public safety communicator's expertise means the difference between life and death for a caller.
  • Rapid technological changes, as well as greater social and cultural diversity, have heightened the need for communicators who can successfully function under considerable pressure.
  • The role of the public safety communicator is that of a "first" First Responder as they are the first point of contact for the public to emergency services.
  • While the duties performed by communicators vary considerably according to the function and structure of the organization, there is a simple common element: the communicator critically links the public to those who provide police, fire, and emergency medical assistance. 
  • Students will apply the knowledge they learned throughout the program by performing as Emergency Call Takers and Dispatchers in the Simulated Communications Centre on the Cloverdale campus.