• The field of management encompasses all of the processes, skills, and techniques necessary to accomplish organizational goals with and through other people.
  • These include such primary functions as planning, organizing, leading, staffing, and controlling. Managers are responsible for carrying out these functions effectively and efficiently while balancing the needs of all their constituencies, including customers, employees, owners, and other organizational stakeholders.
  • For these reasons, the roles and responsibilities of managers are often complex and challenging, requiring a broad understanding of the organization’s internal and external environment.