• Process Improvement is a systematic approach to designing and improving upon key business processes in order to meet near- and long-term organizational performance goals (cost, schedule and/or quality) while promoting a proactive, supportive culture.
  • Core aspects of applied PI include: operationally defining quality from the customers perspective; ascertaining elements of value in processing work towards quality goals; measuring process inputs and outputs and understanding the cause and effect relationships between them; creating and testing improvement options prior to implementation, and sustaining process performance through ongoing feedback mechanisms.
  • The PI concentration is a hands-on degree and you will gain real experiences working real problems with real companies as you develop your skills.? The PI concentration also prepares you to sit for three internationally recognized certifications: ASQ’s Certified Six Sigma Black Belt, SME’s Lean Bronze and PMI’s Project Management Professional.