• Gain a thorough grounding in the theory of conflict and its resolution.
  • Explore the social, psychological, political, structural, and cultural factors which give rise to conflict and shape its course.
  • Understand the effects of different types of conflict on people and the relationships among them.
  • Develop skills in the practice, design, and evaluation of a variety of conflict management and resolution applications relevant to a broad range of contexts and group sizes. These skills include nonviolent, collaborative resolution methods, such as mediation, facilitation, negotiation, dialogue, organizational change and consensual decision making.