• Describe the segments, history, icons, market leaders, lexicon, and service elements of the hospitality industry.
  • Apply the competencies in the core functional areas (e.g., finance/accounting, operations, human resources, and marketing) of hospitality management.
  • Synthesize the critical thinking of hospitality systems: financial, operational, human resource, and design.
  • Develop interpersonal skills: communication, team building, leadership, and cultural diversity awareness.