The best possible way to get transcripts is to visit the university and apply for it. A friend of mine strongly suggested not to apply through any middle agents or online transcript agencies. You can send in a representative with a letter of authorization provided by the candidate.

The complete process takes a couple of days. Once you have arrived at the university then go to the examination office for further direction. You will need copies of:

• Marksheets
• Consolidated Marksheet (if any)
• Provisional Degree Certificate
• Degree Certificate
• Payment Receipt

The cost of the transcripts is around Rs.3500 including the courier charges. However, if you wish to inquire at the front office as they will guide better regarding the required fee and other procedures. They would also give you a form to be filled with all the details. 

You will be advised to go to a browsing centre to do the payment from the university staff. So, do the payment via a computer rather than the phone. Here are the steps that would help you make payments online: 

• Open the university website, go to the examinations, fees, other miscellaneous fees.
• You will have to enter the amount and pay for it online. However, the payment would be slow and it would go through.
• If you don't get the acknowledgment slip then simply enter the enrollment number again and click on acknowledge and one will get the receipt and take a printout of that slip.

Once the payment is done then you need to go to an officer for the seal and stamp. Then you will be asked to meet the Chief examinations officer for documents verification. After all this work, the work at the university is done. Put all the documents in an envelope and seal it as per the requirements and the university itself would courier it to the required personal. 

The university provides a telephone number that you can use to call them to get the tracking number. However, the calls do not get answered. My personal advice would be to go to the university as it works faster. Try to arrive early as it will fasten up your process. Do not approach any middle man or any other online transcript services as the University has strict rules regarding it and they do not acknowledge it.