Ticketing Staff are the ones who are responsible to help the passengers to plan their trips and provide them with the tickets for their journey. They answer the passengers about their travel arrangements, routes and time schedules. According to reports, the work prospects in this field are rising 25% annually due to the yearly recruitment process of the Railway Recruitment Board and Airport Authority of India.
Aspirants can pursue BBA Travel and Tourism Management or PGDM/MBA in Travel and Tourism Management or a BCom degree with some basic computer skills. They can also pursue courses with specializations such as accounts, management, finance, planning, and computer skills. Some of the top colleges are NITHM Hyderabad, St. Xavier's College Goa, etc.
In India, the average salary of a Ticketing Staff is INR 3,00,000 to INR 8,00,000 per annum. Some of the top recruiters in this field are Airport Authority of India, Patron International, Seven Consultancy, etc.
Table of Contents
- How to Become a Ticketing Staff: Quick Facts
- What does a Ticketing Staff do
- Types of Ticketing Staff
- Steps to Follow to Become a Ticketing Staff
- How to Become a Ticketing Staff in India
5.1 How to Become a Ticketing Staff After 12th
5.1.1 UG Preparation
5.1.2 PG Preparation
7.1 UK
7.2 USA
7.3 Canada
7.4 Australia
- Benefits of Career as a Ticketing Staff
- Skills Required to become Ticketing Staff
- Salary of Ticketing Staff
How to become a Ticketing Staff: Quick Facts
Industry | Hospitality |
Eligibility | 55 - 60% in BSc, BCom, BBA in Accountancy, Computer, Travel, and Tourism |
Average Starting Salary | INR 3,00,000 to INR 8,00,000 per annum |
Job Opportunity | Movie Theater Ticket Staff, Bus Ticketing Stuff, Railway Ticketing Agent, Airline Ticketing Staff, Ticket Manager. |
What Does a Ticketing Staff Do?
The work profile of a Ticketing Staff is very straightforward however it expects Ticketing Staff to attempt and follow through on an assortment of instructions from higher authorities and undertakings.
- Ticketing Staff should likewise have great deals and advertising abilities and may need to accept these obligations too particularly in private carriers and travel services.
- They may likewise be placed accountable for taking care of the gear and things and registration of clients.
- Ticketing Staff are often needed to work on several projects, sometimes they have to discover tasks for them in the Activities branch of Travel Services.
- The work profile of a Ticketing Staff is identified with the Hospitality area and experienced experts can likewise secure positions, for example, Lodgings, Traveler Resorts and so forth
Types of Ticketing Staff
Ticketing Staff are mainly classified into the types of career, it could be types based on profession or types based on the level of seniority. Listed below are some of the types of Ticketing Staff:
- Airline Ticket Agent: Airline Ticket agents are hired by specific airlines where they require employees to work in airport terminals. Airline Ticket agents are the ones who sell tickets to passengers and assist the passengers desiring a different flight. The agent is expected to resolve the issues when complaints are received from the customers.
- Movie Theater Ticket Staff: Show corridors and cinemas use ticket specialists to offer passes to the general society. Participants approach the ticket counter or stall, pay for their tickets, and enter. Many show lobbies and cinemas permit their ticket staff to go to the shows for free.
- Bus Ticket Agent: Ticket specialists for transports should have the option to provide cost estimates, book charges, and exhort travellers about gear and transport rules. Agents work with the help of a phone or PC. Other work includes showing travel plans. Computer abilities, solid client care abilities, and the capacity to tackle issues are required for this position.
- Railway Ticketing Staff: Railway ticket staff or agents are permitted to book a limitless number of IRCTC e-tickets. Ticket Staff can give approved tickets unafraid of ticket crossing out and get INR 20,000 or INR 40,000 as commission per ticket booking. Railway Ticketing Staff Tickets reserve tickets quicker because cash is deducted from the IRCTC wallet.
Steps to Follow to Become a Ticketing Staff
There are some simple yet important steps that a candidate need to follow to become a Ticketing Staff:
- Step 1 – Decision Making: Travel Management or Accounting background is suitable in becoming a Ticketing Staff. Hence early career choices should be aligned to these options especially during their Bachelor's Degrees.
- Step 2 – Subject Choices: There is no such specific subject combination offered by schools that would help them to pursue their career yet after 10+2 aspirants must choose a Bachelor Course in Tourism Management Studies with computer science.
- Step 3 – Entrance Exam Preparation: There are several entrance exams, CAT, CET, MAH CET which are conducted once a year specifically for this post. The aspirant must start preparation six months before the exam. Check out: How to prepare for CAT exam
- Step 4 – Selecting Correct Colleges: Several online portals help you to select the best colleges according to the location, ranking, fees, placement, etc. Candidates must take the benefit of such sources and they individually should visit the website to learn more about the course, faculty, and placement opportunity.
- Step 5 – After Qualifying The Exam: The training is almost a year to build the candidate as an efficient Ticketing Staff. The training is provided in the academy of the respective department.
How to become a Ticketing Staff in India?
Candidates who wish to build a career as a Ticketing Staff must have good communication skills and marketing skills. Below mentioned are the level-wise preparations that a candidate must do to become a Ticketing Staff
School Level Preparation
- The candidates must have cleared 10+2 from a recognized board (ICSE/CBSE/State Board) preferably of Computer Science background and Commerce Stream.
- To get admission to Bachelor in Accounting and Finance, the minimum aggregate is 50% from a recognized board.
How to Become a Ticketing Staff after 12th?
To get admission in Ticketing courses, a candidate has to complete high school education. Also, candidates can pursue diploma courses in the relevant field. Listed below are the steps for your reference.
UG Preparation
- Candidates must choose wisely from the stream like Bachelor in Business Administration in Travel Management, BCom in Accountancy.
- The entrance-based examinations for Bachelor's Degrees are CET, CAT, MAH CET, etc.
- Candidates must score a minimum aggregate of 50% in their UG.
PG Preparation
- Earning a post-graduate diploma degree also allows graduates to apply for tenure track teaching positions at colleges and universities alongside Senior Positions in AAI.
- The eligibility criteria for PGDM is 50% minimum aggregate in BBA/BCom/BSc from a recognized college by UGC.
- Candidates who are more academically inclined should prepare for the National Eligibility Test for higher education and research.
Courses to Become a Ticketing Staff
Candidates who are aspiring to start their career as a Ticketing Staff must obtain a bachelor's degree from an AIMA authoritative university within three years
BBA in Travel Management
- BBA in Travel Management is a 3-year undergraduate level course program.
- BBA in Travel Management admission is granted on the basis of entrance exams as well as on the score secured in 10+2.
- This course explicitly covers the administration, arrangements, and procedures identified with the travel industry.
- In this long term span, competitors get temporary job openings which makes them one stride ahead to turn into Ticketing Staff.
- The average fee for BBA in Travel Management from a government college is between INR 2,00,000 to INR 5,00,000.
BBA Eligibility Criteria
- Candidates need to pass 10+2 with a minimum aggregate of 60% to pursue BBA from a recognized Board.
- For some colleges, students need to qualify for Entrance Exams conducted at a national level or university level.
BBA Entrance Exams
- CET is a public-level test conducted by Master Gobind Singh Indraprastha College.
- After the declaration of the result and clearing the cut-off, aspirants are called for an interview based on the provisional merit list.
- The BBA Entrance Test directed by certain foundations is a three-hour test.
- The mode for the BBA entrance test will be in online mode and it will be in the English language.
Other Courses to become a Ticketing Staff
Many countries abroad accept a Bachelor of Commerce or Diploma Degree before pursuing a specialized degree in Travel, Finance, and Accounting. Some of the other popular courses in the relevant field are mentioned below:
BCom Admission Process
In this course, students are mainly selected based on the 10+2 score. Some of the Universities/Institutes grant admission in the Finance, Accounting, and Taxation course based on Entrance exams.
- Aspirants need to pass their 10+2 with a minimum aggregate of 50% from a recognized University.
- Students can apply for Accounting and Finance offline or directly apply from the official website.
- Some of the popular entrance exams needed to qualify by the students are DU JAT, NPAT, and SET.
Eligibility Criteria
The minimum eligibility criteria for the exam for Bachelor of Commerce are given below:
- Candidates must meet the minimum eligibility criteria set by the University or Institute.
- Candidates must pass the 10+2 with at least 60% marks having Mathematics or Accountancy as the main subjects from a recognized Board.
- There is a relaxation of 5% in marks given to the reserved quota and sports quota.
Read More: BCom in Travel Management
PGDM in Travel and Tourism Management
- Post Graduate Diploma in Travel and Tourism Management is a 2-years diploma course. It is not a regular degree provided by UGC recognized universities.
- This course deals with the study related to management activities in Tour Planning, Hotel and Catering Management, etc.
- This course is a multidisciplinary course that covers Travel Management, Finance, Hotel Operation, Food and Beverage making the student highly skilled in just 2-years.
- In Travel and Tourism Management postgraduate degree students are mainly selected based on scores secured in the undergraduate program.
Eligibility Criteria
For Post Graduate Diploma in Travel and Tourism Management, the eligibility criteria for both Merit-based or Entrance based examinations are mentioned below:
- The candidates must have cleared the last qualifying examination which is BBA/BSC/Diploma Degree.
- To get admission in Post Graduate Diploma in Travel and Tourism Management, the minimum aggregate is 55% from a recognized board.
PG Diploma Entrance Exams
Generally, the admission is directly on a merit basis depending on the marks obtained in BBA/BSC/Diploma Degree.
- Candidates need to qualify for the entrance exam.
- Admission is done based on the performance both in test and personal interviews.
- There will be a total of 130 MCQs from different sections such as English Language, General Knowledge, Numerical & Data analysis, and General Intelligence.
How to Become a Ticketing Staff Abroad?
Candidates wishing to study abroad need to have a good score in English proficiency tests such as TOEFL or PTE or IELTS, possess a bachelor's degree in any relevant field, Letter of Recommendation (LOR), Statement of Purpose (SOP), for a master's course in relevant field.
Check out: How to prepare for IELTS
How to become a Ticketing Staff in the UK?
- A candidate should have completed 10+2 from a recognized board with at least 80%.
- IELTS score above 6.5 is mandatory for admission to colleges in the UK.
- BBA, BCom, BS in Travel Management courses are available to become a Ticketing Staff.
Top Colleges in the UK
College/ University Name | Average Annual Fee |
---|---|
University College | INR 35,00,000 |
University of Oxford | INR 55,00,000 |
University of Cambridge | INR 47,00,000 |
University of Edinburgh | INR 46,00,000 |
University of Manchester | INR 38,00,000 |
Imperial College | INR 37,00,000 |
Newcastle University | INR 56,00,000 |
King's College London | INR 46,00,000 |
University of Glasgow | INR 46,00,000 |
Queen Mary University of London | INR 38,00,000 |
How to become a Ticketing Staff in the USA?
- A candidate should have completed 10+2 from a recognized board with at least 85%.
- Candidates must secure high scores in the English language proficiency test for admission to colleges in the USA
- After completing the Bachelor's Degree, candidates must apply for the training program of a minimum of one year.
- Courses available are Accountancy, Commerce, Finance, Statistics, Travel Management etc.
- There is always availability of jobs as every other day the market is exponentially growing.
Top Colleges in the USA
College/ University Name | Average Annual Fee |
---|---|
Harvard University | INR 64,00,000 |
Stanford University | INR 45,00,000 |
University of Pennsylvania | INR 45,00,000 |
Yale University | INR 47,00,000 |
University of California, San Francisco | INR 58,00,000 |
Johns Hopkins University | INR 39,00,000 |
University of California, LA | INR 58,00,000 |
University of California, San Diego | INR 55,00,000 |
Duke University | INR 36,00,000 |
University of California, San Francisco | INR 58,00,000 |
How to become a Ticketing Staff in Canada?
- A candidate should have completed 10+2 from a recognized board with at least 75%.
- IELTS score above 6.5 and TOEFL Score in between 86 to 100 is eligible to pursue Financial Management in Travel and Tourism in Canada.
- The annual tuition fees abroad can be between INR 20,00,000 to INR 55,00,000 annually.
- Commerce, Accountancy, Travel, and Tourism Subject combination requirement with TOEFL qualifying marks.
Top Colleges
College/ University Name | Average Annual Fee |
---|---|
University of Toronto | INR 35,00,000 |
University of British Columbia | INR 52,00,000 |
University of Montreal | INR 44,00,000 |
University of Alberta | INR 43,00,000 |
University of Waterloo | INR 50,00,000 |
McGill University | INR 44,00,000 |
Queen's University | INR 26,00,000 |
Memorial University of Newfoundland | INR 36,00,000 |
University of Sherbrooke | INR 55,00,000 |
McMaster University | INR 46,00,000 |
Check out: Scholarships in Canada
How to become a Ticketing Staff in Australia?
- A candidate should have completed 10+2 from a recognized board with at least 85%.
- Candidates must secure high scores in the English language proficiency test for admission to colleges in the USA
- IELTS score above 6.5 and TOEFL Score between 82 to 100 are eligible to study in Australia.
- The average annual tuition fee to pursue courses in this field in Australia is INR 40,00,000 to INR 60,00,000.
- The scholarship system is available for Indian students with an 85% aggregate in 10+2.
Read More About: Scholarships in Australia
Top Colleges
College/ University Name | Average Annual Fee |
---|---|
Australian National University | INR 56,00,000 |
Monash University | INR 55,00,000 |
Macquarie University | INR 46,00,000 |
University of Melbourne | INR 57,00,000 |
University of Sydney | INR 45,00,000 |
University of New South Wales | INR 58,00,000 |
University of Adelaide | INR 46,00,000 |
University of Newcastle | INR 52,00,000 |
University of Western Australia | INR 46,00,000 |
Deakin University | INR 42,00,000 |
Benefits of Career as a Ticketing Staff
A Ticketing Staff is a mediator of all the accounts, digital work, management departments of an organization. There are many benefits of a career as a Ticketing Staff, some of the key benefits are listed below:
- Salary: An entry-level manager earns nearly INR 4,00,000 per annum while mid and senior earn more than INR 8,00,000 per annum. The incentives and allowances increase every year by a certain percentage making the gross salary high.
- Job Security: It is indeed one of the most prestigious positions to be an agent for Common People to the Central Government and State Government. The demand for qualified graduates as a Ticketing Staff be it in Railways, Airport is only rising thus they have immense job security.
- Positive Impact of the career: The Ticketing Staff gets to work with people of all sectors and help the accounts and management department. As and when a Ticketing Staff gains experience, they are promoted to Agent or Manager level.
- Unique Experience: Being a Ticketing Staff, a candidate gets to deal with people of different professions and strata which is itself a learning experience. Candidates get to develop their patience, observation, and communication skills.
Skills Required for Becoming a Ticketing Staff
The skills required to become a Ticketing Staff are mentioned below:
Strong Intellectual Ability | Typing Ability | Presentation Skill |
Critical Thinking | Analyzing Ability | Calm personality |
Communication Skill | Proofreading | Latest Knowledge of Technology |
Attention to Detailing | Problem Solving | Litigation and Transaction Skill |
Salary of a Ticketing Staff in India
The Ticketing Staff has a salary according to their hierarchy and experience. A candidate who is a Management or a Commerce graduate will be preferred and summoned to a higher pay package than a fresh graduate.
Average Annual Salary
Name of Organisation | Average Annual Salary |
---|---|
Govt | INR 4,00,000 |
Private | INR 6,00,000 |
Specialization Wise
Specialization | Central and State Govt. Average Salary |
---|---|
Movie Theatre Ticketing Staff | INR 3,00,000 |
Airline Ticketing Staff | INR 6,00,000 |
Railway Ticketing Agent | INR 8,00,000 |
Experience Wise
Experience | Average Annual Salary |
---|---|
Fresher or Entry Level | INR 3,50,000 |
Mid Level | INR 5,50,000 |
Experienced or Senior Level | INR 8,00,000 |
How to Become a Ticketing Staff: FAQs
Ques. What is the minimum requirement of a Ticketing Staff?
Ans. BCom or BBA graduate qualifying the Entrance Exam with minimum 55% aggregate and an experience of one year.
Ques. What is the entrance exam for becoming a Ticketing Staff?
Ans. The entrance exam for Ticketing Staff is the Common Entrance Test in India and to pursue a career outside India candidates must appear for SAT.
Ques. What is the educational qualification required for a Ticketing Staff?
Ans. BBA/BCom with 60% is the minimum aggregate required to become a Ticketing Staff.
Ques. What are the employment sectors for a Ticketing Staff?
Ans. The employment areas are Airline, Railway, Bus, Movie Theater, etc,
Ques. What is the average annual fee for pursuing a career as a Ticketing Staff in college?
Ans. The average annual fee in India is INR 2,50,000 to pursue a career as Ticketing Staff.
Ques. Name the categories of Ticketing Staff in India.
Ans. The categories are Airline Ticketing Staff, Railway Ticket Agent, Cinema Ticket Staff, Ticket Manager.
Ques. What is the average annual salary of a Ticketing Staff?
Ans. The average annual salary at entry-level is INR 4,00,000 depending upon the organization.
Ques. What are the things an aspirant must be aware of before becoming a Ticketing Staff?
Ans. Ticketing Staff learns managerial and multitasking skills as the job are itself very rewarding. There is no restriction while opting for other industries on saturation.