• Explore how to support business development by looking at economic, political, social, global, and intercultural factors that influence the development of services, marketing strategies, customer retention, and sales programs.
  • Review strategies to maintain efficient, safe, secure, accessible and healthy hospitality and tourism operations that reduce risk and comply with jurisdictional legislation and legal obligation.
  • Learn how to support business development through the implementation of corporate sustainability, corporate social responsibility, and ethics principles.
  • Study project management principles that can be used to define timelines and project deliverables for all members of cross-functional, intercultural, and multi-disciplinary teams.
  • Develop the skills needed to support the development of a service delivery model and implementation plan to account for practices within global settings.
  • Get first-hand workplace experience during a co-op work term in semester four.