This program prepares students for employment and/or a career as managers in the hospitality industry. Graduates will have a comprehensive understanding of management and business practices related to the hospitality industry. Students will be strongly positioned for advancement into graduate programs as well as advanced corporate training programs in business, hospitality, sport management, finance, law, and public administration, among others. In this course, you will learn the following:
- Effective communication and leadership skills for the hospitality sector
- Financial decision-making in the context of a hospitality enterprise
- Ethical practices and legal frameworks within the hospitality industry
- Hands-on food and beverage service
- Front-of-house and back-of-house hotel and restaurant operations
- Human relations management in a hospitality setting
- Marketing and communications strategies
- Hospitality industry trends and sustainability practices
- Customer service principles
