About this course:

  • Graduate Certificate in Information Technology Business Analysis - Operations at Conestoga College allows students to complete this program in 2 Years.
  • In this Ontario College Graduate Certificate program, you will discover how to enable change in an organization by articulating needs and recommending solutions that deliver value to stakeholders.
  • You will develop the ability to write detailed requirements for system changes and enhancements and ensure system changes are well tested by developing test cases and managing defect resolution along with coordinating user acceptance testing.
  • A solid grasp of the end-to-end process of making effective decisions with data will give you an edge to facilitate enhanced decision making.
  • In addition, you will learn leading industry software to build a solid skills portfolio in data modelling, emerging technologies, project management, and change and risk management.
  • Program outcomes:

  1. Elicit business requirements from stakeholders to propose IT solutions.
  2. Use professional communication and interpersonal skills to interact effectively with all stakeholders.
  3. Adhere to ethics and standards of practice in business environments to protect stakeholder values.
  4. Assess and validate IT solutions utilizing various life-cycle project management practices to solve business problems.
  5. Perform a variety of business analysis procedures such as gap analysis, cost benefit analysis, business test plans and test cases to ensure solutions meet business outcomes.
  6. Analyze data to identify trends and opportunities that facilitate improved decision making.
  7. Articulate and facilitate change management to support solution delivery.
  8. Develop strategies for maintaining professional standing including lifelong learning strategies.
  • Graduates will have the knowledge and skills required for career growth in such positions as business analyst, business systems analyst, computer systems analyst, informatics consultant, and information systems business analyst in large manufacturing companies, insurance companies, banks, or the public service sector.