The classes prepare individuals to lead, manage, and evaluate a continuous improvement system within an organization and with its suppliers. Students will acquire the skills to apply the lean principles in a complex work environment.

The Operations portion of the program focuses on integrating the core Lean principles (process efficiency, value stream mapping, kaizen, PDCA, 5S, pull, leveling process stability, standardized work, root-cause problem resolution and A3 Reporting), Six Sigma (process quality), Lean culture (skills development), Lean cost management (value stream performance measurement), and 5) Leadership techniques (employee centric) to assist the organization in achieving and sustaining optimal employee and organization/operational performance.