From Nov 1, 2017, the process has changed to get the transcripts or memos from Osmania University. Here is the whole process in brief.

• Go to this website.
• Select the Examination branch.
• Choose the online services tab – Apply for certificates online. Osmania University is a link.
• You must first register with a mobile number, Aadhaar number, and date of birth.
• Once you've registered, an SMS with a password will be sent to your phone.
• After you provide your date of birth, the website immediately reflects all of the various courses you have completed once you log in. However, new ones can be added.
• Choose which transcripts you want to request. The file size should be as small as possible, no larger than 100 KB, and only JPEG files are accepted.
• You must upload the required documents online and pay Rs 1100 or Rs 1600 for the expedited process for the consolidated memo.
• Individual memo prices vary.
• However, the expedited procedure does not work. It displays an error message.
• Only Indian credit or debit cards are accepted. Not all banks are available for electronic transactions.

I hope this clears your doubts.