Large businesses and organisations used to be structured as independent 'silos', with little cohesion - such as marketing, finance, accounting, and distribution - but that approach doesn't work anymore. Like a good team captain, a good management system brings different elements and individuals together for a common purpose.

You'll learn about creating and maintaining operational efficiencies for business excellence through web-based technologies; strong information channels that deliver the data necessary for decision-making; and fluid supply-chains, ensuring well-connected flows of materials.