Excellent communication skills are a powerful tool of leadership in all organisations, from small businesses to large government departments.

Leaders who possess superb written and verbal communication skills; and who can manage teams of individuals to perform at their best; play an important role in an organisation's success.

These skills are equally essential for anyone who wishes to pursue a career in public relations, marketing or climb the ranks of management.

In this subject you'll explore the theory and practice of communication, such as writing business reports or giving professional speeches, and learn how to engage, motivate and influence people.

You'll also gain an understanding of managing conflict, persuasion and negotiation, and helping organisations to implement strategic changes.