• Modern Business Operations Management encompasses a number of knowledge areas. The base of the operations function is supply chain management, specifically purchasing, process management, and quality management to maximize productivity.
  • This is supported by digital business strategies such as ERP, business analytics, and various emerging technologies; as well as continuous improvement skills such as project management, process design and improvement, and change management to ensure the business can respond to evolving customer demands.
  • These business management and transformation activities form a body of knowledge that is integral to business success